You can use any Australian credit/debit card to send money to your groups and you can use any Australian bank account for withdrawing money that you collect as a group admin.
PayK does not support prepaid and re-loadable cards on the platform.
If you’re unable to add a payment method, please check the following:
- Your credit/debit card is valid.
- Your credit card is either a VISA or Mastercard. We do not support Amex or Discover at the moment.
- There are no bank-issued blocks on your card or account.
- Have you registered the same payment method with PayK previously?
We will only allow the payment source to be registered on one account at a time.
If your details are not being accepted, please first check with your financial institution that there are no issues on their side.
We can provide only limited assistance at times as PayK does not have access to any information regarding your credit/debit card details. However, we always endeavour to help.